People like to do business with others who treat them with sincere courtesy and respect. The following are some tips:

  1. You are being introduced to someone.  Regardless of how great or small their perceived status is, step forward, smile, tilt your head slightly downward (a sign of respect in every culture) and you be sincerely honored by the introduction.  Never big-time someone.
  2. When addressing someone new, use the name they introduced themselves as.  For example,  someone introduced themselves as Robert.  Use Robert, not bob or bobby.  It is up to them to first tell you to please use a more familiar name.
  3. NEVER TALK OUT OF SCHOOL.   Some people incessantly are compelled to volunteer personal subjects and information when it is not an appropriate subject for the conversation.
  4. Except for shaking hands, do not touch the other until they touch you.  I know it sounds like no one will ever then touch but huggers will hug and patters will pat.  It is just best to wait.
  5. Something bad has happened in the person’s life.  Do you bring it up or not.  Yes and keep it simple:  “I am sorry to hear……, have been thinking about you and hope you are ok…”
  6. NEVER GOSSIP OR LISTEN TO GOSSIP.   It is hard to resist but if you are not part of the problem or part of the solution it is gossip.
  7. NEVER BRAG.  Like the country song, always be humble and kind.
  8. DON’T PUSH YOUR OPINIONS.  It is fine to offer advice when asked to or to share your opinions in the right setting.  However you are never going to convert someone to change their opinions. It is ok to share but listen with respect to others.
  9. DON’T JUDGE.  Nobody is perfect.
  10. Be a master of social jiu-jitsu.  Getting others to talk about themselves rather than you talking about yourself.  Just ask questions and sincerely listen.  Everyone has a tattoo on their forehead saying I am important.  By learning about them or sharing in their experiences you are making them feel good.
  11. BE NICE. It is nice to be important but it is more important to be nice.